Privacy policy

Privacy Policy

Last updated: June 04, 2026

At Personalized Pajama (operated by The Pajama Store LLC), accessible from https://personalizedpajama.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Personalized Pajama and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@personalizedpajama.com.

1. Information We Collect

To fulfill your order for custom pajamas and provide a seamless shopping experience, we collect the following types of information:

  • Personal Information: Name, shipping address, billing address, email address, and phone number when you make a purchase or register an account.
  • Customization Data: Photos, names, text, or graphics that you upload to our website to personalize your product.
  • Payment Information: All payments are processed through secure, certified third-party payment gateways (such as Stripe or PayPal). We do not store or collect your credit card details on our servers.
  • Device & Usage Data: IP address, browser type, operating system, pages viewed, and the time/date of your visit, collected automatically via cookies.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.
  • Process, manufacture, and ship your customized products.
  • Send you order confirmations, tracking details, and customer support updates.
  • Communicate with you, either directly or through one of our partners, for customer service.
  • Find and prevent fraudulent transactions to ensure secure payments.
  • Improve, personalize, and expand our website's performance and product offerings.

3. Data Protection and Retention

  • Security Measures: We implement standard security protocols, including Secure Socket Layer (SSL) encryption, to protect your personal information during transmission and checkout.
  • Data Retention: We retain your personal data and uploaded photos only as long as necessary to fulfill the purposes outlined in this policy (e.g., to design, print, ship your custom order, and handle potential replacement claims within 14 days).

4. Third-Party Services and Sharing

We do not sell, rent, or trade your personal information or uploaded images to third parties. We only share information with trusted third parties to perform essential operational functions:

  • Shipping Carriers: Sharing your name, address, and phone number with shipping carriers to deliver your packages.
  • Payment Processors: Sharing transaction details with secure payment processors to verify and complete billing.
  • Compliance with Law: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Cookies and Web Beacons

Like any other website, Personalized Pajama uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6. Your Rights Regarding Your Data

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you.
  • The right to request that we correct any inaccurate information.
  • The right to request the complete deletion of your personal data and uploaded files from our systems once an order is completed.

To exercise any of these rights, please contact us at our support email listed below.

7. Children's Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

8. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below:

Website Name: Personalized Pajama
URL: https://personalizedpajama.com/
Legal Entity Name: The Pajama Store LLC
Business Address: 424 Morning Forest Lane, Madison, MS 39110, USA
Customer Support Email: support@personalizedpajama.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-6). Closed on weekends and public holidays.